How We Work
Procurement - How We Work
At Well Chained, we specialize in seamlessly integrating outsourced procurement services into your supply chain. Our step-by-step approach ensures tailored solutions that align with your goals and operational needs. Here's how we work.
Introduction
When you request a consultation, we arrange an introductory meeting to explore your expectations and reasons for outsourcing. During this meeting, we identify whether your goals include:
- Reducing the headcount of your internal procurement team.
- Gaining specialized expertise in procurement.
- Enhancing resources for supplier and spend management.
- Refocusing your internal team on strategic sourcing categories.
- Optimizing spending budget management
Understanding Your Supply Chain
Every supply chain is unique. We take the time to thoroughly analyze your processes and organization to propose a tailored solution. Key discussion points include:
- Your current supplier selection and assessment process.
- Purchase order workflows.
- Volume and complexity of ordered items and procurement documentation.
- Team size and roles in your current procurement activities.
- Goods and services receipt processes.
Defining the Scope of the Outsourcing Project
This critical phase defines where outsourcing begins and ends. Together, we clarify:
- Which supply chain components will be outsourced?
- Inputs and outputs of the outsourced processes.
- Integration of our contracted employees with your information systems.
- Communication flows with your vendors and stakeholders.
Proposing the Solution
We present a tailored outsourcing solution once we understand your supply chain and finalize the project scope. This includes:
- A detailed outsourced process design embedded in your supply chain.
- A comprehensive list of activities managed by our team.
- Optimization plans for your in-house procurement team.
- Establishing a single point of contact for seamless client relationship management.
- A cost-benefit analysis showing the impact of outsourcing.
Integration and Rollout Plan
We create a robust plan to integrate the outsourced service into your operations, minimizing disruption. This plan includes:
- A detailed handover schedule for all outsourced activities.
- Selection of skilled personnel by Well Chained to manage the service.
- Training our team on your systems and processes.
- Updates to operating procedures reflecting the new structure.
Performance Tracking
We don’t just implement; we commit to delivering excellence. Our performance tracking system ensures service quality and efficiency through:
- Agreed-upon key performance indicators (KPIs) to measure success.
- Periodic reviews to ensure alignment with goals.
- Proactive identification and implementation of corrective actions to optimize processes.
